Processing Time

All orders are processed within 2-3 business days. Orders will not be processed or shipped outside of normal business hours or on holidays. If there is a significant delay in shipment of your order, we will contact you at the phone number or e-mail provided.

Normal Business hours (EST):

Mon 8:00 am - 6:00 pm

Tues 8:00 am - 6:00 pm

Wed 8:00 am - 6:00 pm

Thurs 8:00 am - 6:00 pm

Fri 8:00 am - 6:00 pm

Sat 8:00 am - 5:00 pm

Sun Closed

Shipment Confirmation & Tracking

You will receive a shipment confirmation e-mail including a tracking number when your order has been prepared for carrier pickup. The tracking number will be active within 24 hours.

Damages

We are not liable for products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim. 

International Shipping Policy

We currently do not ship outside the U.S. 

Returns

Return requests must be made within 30 days of the delivery date. Contact our shop at (772) 492-6204 to discuss the best course of action.